# Work through a Job

Use attachments, subtasks, time logs, and email history on one piece of work.

Source: https://ziffa.io/user-guide/work-through-a-job

> **Current app label:** open **Tasks** to find a Job.

Use **Review VAT return** for **Seabreeze Trading Ltd** as an example. You will add supporting work, record time, and check what happened. For a description of every area, see [Inside a Job](https://ziffa.io/user-guide/inside-a-job).

## 1. Open the right Job

Open Tasks and select the Job. Check the Entity, Service, due date, and assignee before changing anything. If you opened a quick view, you can still use its Job controls.

![A fictional VAT review Job with separate Attachments and Documents areas, assignee, budget, and email count.](https://ziffa.io/user-guide/images/job-working-files.webp)

*Attachments hold working files for this Job. Documents shows the client records required for the work.*

## 2. Add a supporting attachment

1. Under **Attachments**, choose a working file, such as **VAT review notes.txt**.
2. Select **Attach files**.
3. Check that the filename appears. Select it to preview or download it using the controls offered.

Attach up to five files at a time, each no larger than 15 MB. These are one-off supporting files, not documents sent through classification and filing. To collect an invoice or another client record, use [Upload documents](https://ziffa.io/user-guide/upload-documents) instead.

## 3. Add a subtask

1. Select **Add one** under Subtasks, or the **Add subtask** button near the title.
2. Enter **Check bank reconciliation** as the title.
3. Use the chips to choose the status, due date, and assignee.
4. Select **Create subtask**, or press **Ctrl+Enter** / **⌘+Enter**.
5. Check that the new subtask appears under its parent.

Turn on **Create more** when adding several subtasks. Press Escape to cancel an unfinished subtask. The parent Job's budget covers its work and subtasks; a subtask does not have a separate budget.

![Subtask composer for Check bank reconciliation, with status, due date, assignee, and Create more controls.](https://ziffa.io/user-guide/images/job-subtask.webp)

*Give each subtask a clear outcome and choose who is responsible before creating it.*

## 4. Record time spent

1. Select the clock control, **Log time**, near the Job title.
2. Choose the time spent using the available controls and save the entry.
3. Open **Time logged** below the Job to check it.
4. Add or edit the date and note where needed. In this example, record 30 minutes with the note **Checked the invoice totals**.

You can edit or remove your own time entries. Removing a time entry changes the total; it does not erase the activity entry recording that change. Check the updated Logged and budget figures.

![Saved 30-minute time entry with the note Checked the invoice totals and a control to edit your own entry.](https://ziffa.io/user-guide/images/job-time.webp)

*The Time logged tab shows the saved minutes, date, note, and the controls for your own entry.*

## 5. Check the related emails

Select **Emails** in the Job's properties. Open a message to check its recipients, contents, and delivery status. A saved document request and a successfully sent email are separate events.

![The Job email popover showing a sent document request to joshua.gauci@example.com and Open in outbox.](https://ziffa.io/user-guide/images/job-emails.webp)

*Use the email history to check what was sent before sending another request.*

**Sent** means the mail server accepted the message. It does not prove that the client read it or that it reached their inbox. See [email statuses](https://ziffa.io/user-guide/inside-a-job#email-history).

## 6. Check activity and leave a handover

Open **All** at the bottom of the Job. Read the newest entries and use **Show more** where offered to see older ones. Use **Comments** to find colleagues' notes and add your own handover.

![The Job activity list showing time logged, subtask creation, a document request, email sent, and property changes.](https://ziffa.io/user-guide/images/job-activity.webp)

*Activity brings assignments, changes, comments, time, and email outcomes together, with the person and time where recorded.*

For example: **Invoice totals checked. Waiting for the missing bank statement.** Then [request the missing document](https://ziffa.io/user-guide/request-and-review-documents), or continue the work. Change the work state only when it reflects what has actually been done.